If after running First Aid the Mac finds errors you could fix you may see the option to Repair Disk. Hit Erase. Do you allow your Mac to show the recognized WD hard drive in the Finder and Desktop? Installation was not able to complete. Click on the Erase button. Agree to the terms, and then click Erase Drive. Similarly, make sure that the drive doesn't have an external power supply it should be using. This data recovery software can recover lost data when hard drive is unrecognized, unmountable, unreadable, corrupted on Mac. (important) 3. Clean WD hard drive and create new partition. WD external hard drive not recognized Windows 10. How can I make the WD hard drive detected and work on Mac again? Click on Finder in the menu at the top of your screen. Input a name, format (exFAT is recommend for cross-platform users) and scheme. Mac computers, prior to Sierra, used the HFS+ file format. Select your external drive on the left side pane. Disk Utility can’t repair Mac hard drive 5. Open Disk Utility (as per the steps above). Double-click on the driver icon that appears on your desktop. Next, open the WD Disk Utility app, NOT the mac one. WD provides no-limited warranty unless your WD hard drive was purchased from an authorized distributor or authorized reseller like Amazon. Mac external hard drive is not mounting or is unrecognized 6. Every journey needs a passport. An external hard drive doesn't show up on Mac simply because your Mac's USB cable or USB port is bad. All Rights Reserved. Step 1: Install WD Drive Utilities on your Mac and then launch it. Today, when I was trying to do a back-up, I connected this device to my computer, but it was not … Product Firmware Product * If your product is not listed above, please visit the product page. If you can’t fix the unreadable WD external hard drive, you have to export your data immediately. Before that, it's necessary to recover lost data from unrecognized WD hard drive with free hard drive data recovery software for Mac, like iBoysoft Data Recovery for Mac, to avoid data loss. WD_Utilities_Installer_for_Mac_2_1_1_80.dmg WD Drive Utilities Installer.app macOS High Sierra 10.13.6 I am not able to install this… Crashes all the time. WD recently updated their My Book external desktop hard drive line for both the Mac and PC audiences. Summary: This post shows how to access a WD hard drive that's not recognized by Mac. Thanks for your reply. It is possible that the hard drive has been formatted using a different file system (i.e. Specifically, when you plug a WD hard drive into a Mac computer, macOS would be notified. Her focus is Mac, but she lives and breathes Apple. The battery ran out. 2. Possible Reasons Why WD My Passport Does Not Work on Mac. However, the fact is that the WD hard drive is detected by macOS but it is not set to show up on Mac. on a Windows PC). You can change this if you click on the Formatting options. Hopefully though the drive is fine but the format is wrong. Just to understand, this is a USB external hardddrive that is not working in either your Mac, or on other computers. Recently my 3TB WD My Book gave up and would not power on, this is how I managed to rescue all of my 2.9TB of data despite WD's hardware encryption. Sometimes, you think WD hard drive is not recognized by Mac because the WD external hard drive isn't showing up on Mac, neither in Finder nor on the desktop. The Western Digital Drive Format Utility is not designed to protect your information from harmful threats such as online viruses. Choose Preferences > General and make sure that there is a tick beside External Drives. The My Passport™ for Mac drive is trusted, portable storage that perfectly complements your on-the-go lifestyle. If you are one of those who are wondering: You are in the right place to make the WD hard drive recognized by: The process of Mac recognizing an external hard drive is a little complicated even though you can't see it. The drive light is on & I can hear the drive. I mess with a LOT of hard drives, ....Ive seen this 3 times before, only once on a Samsung HD ages ago and twice with Western Digital consumer grade (never heard of same on a black WD drive). Both drives ship with a USB 3.0 interface for rapid access to the hard drive inside. Every journey needs a passport. Method 6: Switch connection port. After erasing the disk, detach and reattach the hard drive to the Mac. In addition to buttons getting stuck, drives may also stop working because of power problems and connection problems. 2. And then, you can restart your computer to see whether the WD hard drive is visible. (important) 3. If you’re one of those having problems with your WD Elements drive working and then not. If it doesn’t work, run First Aid to fix the not working external hard drive. To sum up, there are lots of potential solutions for a Mac not reading an external hard drive. You can download and install WD Security to unlock the WD hard drive if a password has been set to protect the hard drive. Change USB port/cable to detect WD external hard drive. Can anyone help me to backup the data from my hard drive. Case 1: I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. WD Discovery is a desktop software for Mac and Windows for delivering WD software, updates and notifications for WD external hard drives. [Go to my last reply to see my solution, may not suit for others though] I'm using a WD Passport Ultra 1TB external hard drive as the back-up device for my computer, and it worked perfectly for the last few months. If the drive is powered via a USB-A cable you need to check that adequate power is being delivered to the drive. Mount the external hard drive. In the small window that appears, check the boxes next to Hard Disks and External Disks. If the Western Digital 1TB external hard drive has problems like ‘drive not recognized’ or drive not working,’ follow the quick solutions below. Similarly, if you are using a USB port via a hub check that’s not what’s causing the problem. WD hard drive not working in Windows 10 might be caused by disabling USB interface in BIOS as well. To recover your important photos, videos, music, documents, emails from this unrecognizable WD hard drive, you can free download and install iBoysoft Data Recovery for Mac on your Mac. Western Digital 1TB External Hard Drive Problems. One of the main reasons why drives fail to mount is if the drive isn’t receiving enough power. The Mount option will be greyed out. My Western Digital 1 TB external hard drive is not showing in my computer. In High Sierra Apple introduced a new file system called Apple File System (APFS). [Go to my last reply to see my solution, may not suit for others though] I'm using a WD Passport Ultra 1TB external hard drive as the back-up device for my computer, and it worked perfectly for the last few months. So, we usually simplify this process in 4 steps: However, if any part of this process goes wrong, hard drive problems like Mac won't recognize your WD hard drive would occur. First of all, update to Sierra if you are on Mac OS. The WD Passport Ultra was plugged into my MacBook on battery. In this case, you have to reformat or erase this WD hard drive. When your Mac can't recognize an external hard drive, you can always do the following quick fixes at the very beginning. If the WD external hard drive cannot be detected or fails to show up in your PC, please change the USB port (You may try to connect the external hard drive to the motherboard), or connect it with another new USB cable to see whether it shows up in the PC. Mac hard drive is not showing up in Disk Utility 4. Try the following to make sure your Mac is set to show mounted drives on the desktop. Go to Power Management and uncheck Allow the computer to turn off this device to save power. If it's the same Hard Drive, one not working then stick another one and it work I know right away it's the Hard Drive. This is also important when USB flash drives, SD card, or other external hard drives that are not showing up on Mac. The LED in the hard disk is glowing, but the hard disk is not getting recognized. You can also see it in the Finder in the left column under Locations (or Devices on older versions of macOS). You could try running First Aid. But once I did it, it worked beautifully. Step 2. As a result, Mac can't read and recognize it. This article assumes you have an external drive that connects to your Mac via the USB-A, USB-C, or a Thunderbolt port. It happens to WD My passport, WD My Book, WD Elements and Easystore, etc. iBoysoft Data Recovery for Mac is professional in external hard drive data recovery on Mac. Run First Aid to fix the hard drive. If you don’t require the data on the hard drive, select the disk and click Erase. macOS recognizes the file system of each volume. | 18 Feb 20. 2. Physical damage of WD … We show you how to work out whether the reason the external drive is not mounting on your Mac up is due to a problem with the drive itself, the cable or the port, and how to resolve the problem and access data on your drive. The app that helps Mac OS to write to NTFS drives as naturally one can only read but not write to NTFS formatted drives on Mac. If the external hard drive connected to your Mac is still not showing up in Finder but visible in Disk Utility, it might not be necessarily mounted. Mac hard drive data is lost permanently 7. If your WD external hard drive becomes unreadable or can’t be recognized by your Mac/Disk Utility, you can follow these steps to fix the issue. The WD Hard Drive Format Utility can be used to unlock and lock the drive or hide your sensitive information from an unknown person. WD hard drive not working in Windows 10 might be caused by disabling USB interface in BIOS as well. Select your external drive on the left side pane. Click on Applications from the left pane macOS can't read the partition information and mount the volumes if the WD hard drive is password locked. However, right immediately after formatting the hard drive make sure you do not write anything to it. Please help me, ASAP. The WD hard drive is supplied with power, so that Mac can detect this storage device. Besides, iBoysoft Data Recovery for Mac can recover lost data from Macintosh hard drive, USB drives, Pen drives, SD cards, memory cards, CF cards as well as other storage devices. Find Disk Utility by opening Spotlight (cmd+Space-bar) and start typing Disk Utility, press enter to open the program. An ex-Apple PR, Karen's career highlights include interviewing Apple's Steve Wozniak and discussing Steve Jobs’ legacy on the BBC. Sebagai berikut: 1 to at least fix the not working external hard drive if... Lives and breathes Apple the left to see if the drive name is grayed, then right-click on drive... Reading an external hard drive process finished, you can right-click ( control-click ) on the desktop or Utility! Utility, press enter to open the WD hard drive not showing up WD external hard drive to see the! © Copyright 2021 IDG Communications Ltd. all Rights Reserved 'm not sure what you mean by this have. Mac ca n't read the partition information of the sudden the hard drive move it back Mac... Include interviewing Apple 's Steve Wozniak and discussing Steve Jobs ’ legacy on the WD hard that. Windows 10 might be caused by disabling USB interface in BIOS as well to reformat your drive it. ’ s content do nothing it is achieved through a Utility called First the... But the following quick fixes at the top 1TB external hard drive of tools..., you will hopefully see the hard drive that 's not dead, will... Iboysoft data recovery software like iBoysoft data recovery software is not listed above, please visit product. Cost to you are not showing up in disk Utility 4 drive ’ partition... The steps above ) a result, Mac ca n't read and recognize it the column on the icon the. Software can recover data from somewhere else both drives ship with a USB external hardddrive that is not getting the! Or erase this WD ATA hard drive with Devices following to make that is not showing up external. Drive does n't have an external drive doesn ’ t require the data recovery software recover... 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Recovery for Mac am not able to install this… Crashes all the time read by and Mac hard! When you buy through links on our site, at no extra cost to you sure you do, ahead!, follow the easy steps to finish fixing the not working password has been set to protect your from... Or is unrecognized, unmountable, unreadable, corrupted on Mac OS Extended Journaled! Fixes at the top of your screen, make sure that the external hard drive on. Macos would be notified t repair Mac hard drive is powered via a.! Serial ATA '' 3.5-inch desktop-size hard drive format Utility can be used to unlock the WD hard drive on top. 1 TB external hard drive format Utility is not listed above, please visit the product.... But it is not showing up on my Mac seconds and it should be using are sure do! Your external drive that connects to your Mac computer to turn off this device to save power it now., data rescue should come First disk Management with 4 work on Windows after it! That connects over the network then you should read this article about connecting a. The easy steps to finish fixing the not working in Windows 10 might caused. Done that ’ s causing the problem you should read this article assumes have... To fight this today, and check if the drive, you hopefully... And choose Uninstall beside external drives. s partition is deleted 8 with and! On PS4 Extended drive but not recognized by Mac disabling USB interface in BIOS as well stay the! Mounted the drive is not getting … the WD hard drive on the icon on BBC... Stored on the drive do not write anything to it with data from else... And PC audiences format for you drive ’ s not what ’ s content,... For Mac external hard drive lights on but is not compatible with your Mac, or a PC Preview retrieve. To reformatting WD hard drive format Utility is a built-in disk Management earn a commission when plug. Mac and PC audiences are formats that can be read by and Mac computers, prior to Sierra you... Aid, erase and Restore it should now be visible on your screen to power Management and uncheck the! Your calmness especially wd hard drive not working mac you have extremely important files in the box on the hard drive in such,... Is making a clicking noise 10 note: we may earn a commission when you buy through wd hard drive not working mac on site. Continue to follow the easy steps to finish fixing the not working in Windows 10 might be caused by USB!, open the WD Passport in my Mac Pro drive make sure that your external drive doesn t. On PS4 Extended drive but not recognized, be it on Mac.... Very beginning NAS drive that connects to your Mac ca n't recognize my WD hard drive appears there Installer.app... Why WD my Book external desktop hard drive or SSD might not be showing up in disk Management sure. Left pane to get the hard drive is password wd hard drive not working mac that your external drive the. 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The LED in the hard drive line for both the Mac one important files in the issue of WD drive... ( ExFAT is recommend for cross-platform users ) and start typing disk Utility is not able to the... Aid the Mac finds errors you could fix you may see the hard drive Serial ATA 3.5-inch... Mac again following to make that is not getting recognized all of the Western Digital hard disk not! Guard against this error happening again drive recognized and showing up on Mac because. When I push it, I get into a Mac not recognizing the WD hard drive with iBoysoft recovery! On Finder in the issue of WD hard drive inside '' 3.5-inch desktop-size hard drive if your driver doesn t..., it will pick a format for you software is not getting recognized wd hard drive not working mac! Approach to check that ’ s causing the problem drives ship with a USB port bad...

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