Acronis True Image for Western Digital to back up their drives.) Step 1. Download and install the WD Drive Unlock Utility on your system. Please try to unlock the drive using WD Security and let us know if the issue still persist. This update does not work on My Book for Mac, My Passport for Mac or My Book Studio. Right click on it and run First Aid. Is it part of the WD Security file? Tick the checkbox near the Enable Auto Unlock for This Computer option to remember the password on this system. Erase/reset WD My Passport Drive. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. The hard drive is getting detected, it is spinning, but I'm unable to unlock it using my password. My portable WD my passport is under a year. Please refer to the link given below in order to setup WD Security. Method 1: Initialize WD hard drive in Disk Management. This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. Maybe you should check first the compatibility of the model that you have with the Windows 10, old models are not compatible. I use macbook. I am having the same problem. I can access WD unlocker right after I plugged in the ExternalHD to unlock it then the icon of the drive appears but I cannot open my WD external hard drive, windows explorer malfunctions when i’m trying to open the external hard drive. And I can unlock the drive using WD Security. I tried opening WD Drive Utilities and WD Smartware, Both can detect the WD unlocker but when i tried to … When I try to unlock, it is asking me to "connect a smart card" to continue. The pages … This article explains the message WD Security "Invalid password" message and what to do if the password is lost. I want to uninstall and download again but I cant see where I can download from. Click the Unlock Drive option to unlock the drive. support.wdc.com Even worse, it may become unreadable on your Mac. Product Firmware Product * If your product is not listed above, … Summary. Or you can also try with the smartware: Setting up and using WD Security and WD Drive Utilities Wd passport wireless pro, professional photographers connected, passport hard drive linux. From all the articles I came across, the write protect / read only issue appears to be a widespread problem that happens to users randomly, for no apparent reason. I have not seen that happen on a Macbook or MBP. When I want to use my Wd Passport Ultra, I always use password. I have very important files that I dragged from my computer, so I can’t just request a replacement. WD Security 2.0.0.76 is available to all software users as a free download for Windows 10 PCs but also … ... but this did not work. If I uninstall and reinstall driver as if I just puchased, would I loose all the files? Fix WD external hard drive not working/responding issue 1. Solution: Go to disk utility, select the volume (you will have WD My Passport, then your actual disk in the drop down (with the name you gave to it). Brand new WD 1TB myPassport - My wd drive unlock appears to be conflicting when connected to USB 3 giving me the error message: “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock”. I am having the same problem. and: Hello, I have WD My Passport Ultra 1 TB. It will then prompt you to enter your Passport password. Open the WD Unlock software after a successful installation and specify the password in the respective textbox. In the Device Manager look for your drive listed under Disk Drives. Acronis True Image for Western Digital. MiniTool ShadowMaker – the Best WD Smartware Alternative. I know I’ve changed a ton of software/settings on my computer, so I don’t know if this is a software issue, or a hardware one…, The drive spins up fine, is detected by Windows 10 on multiple PC’s (shows up as “Eject My Book” in the hardware/media tray icon, and makes the USB device connected successfully sound) - but DOES NOT show up anywhere in Windows disk management or even 3rd party partition management software (tried mini-tool) - this goes for both the drive itself and the Drive Unlocker VHD partition…, I also installed SES driver, WD Tools, WD SmartWare, WD Security, and WD Discovery software. The issue: WD Sync not working. Recover files corrupted, recoverit data recovery, wd passport hard, passport wireless settings, linux ubuntu windows, wd passport ultra. Hello. … Due to some errors, the process of WD Smartware may get stuck, fail or not work properly. Disk Utility is a built-in disk management and … When prompted, plugin your Passport. On the next screen of Disk Utility you will be able … It is working and I have to wait a lot and then it says ’ Unknown Security State: ff’. I have a 3TB My Book which was encrypted with Drive Unlocker. Acronis True Image for Western Digital to back up their drives.) I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! However, it has stopped working in Windows 10. Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. WD Passport hard drive data recovery after physical damage to connector. support.wdc.com Repair and fix light on but not working/unrecognized WD external hard drive: After getting all lost … Find the best freeware as WD Sync alternative. Because I cant see WD Security on my macbook but when I tried on with laptop, I can see. I tried hard disk on different laptop(not macbook). Everything has flaws. Real problem was WD Security but they said that I should unlock the drive WD Security. Western Digital Dashboard. WD Security "Invalid Password Message" or Password Forgotten WD Drive Utilities for Mac. ı was good with this hard disk until now but WD Drive Unlock doesnt work today. WD Sync allows files to be synchronized across multiple computers connected to a My Cloud NAS device. Unfortunately, my brain forgot about that first experience. Auto-unlock was never enabled. Give Your WD My Passport External Drive a Name. How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare I had a similar problem with the 1st one some years back. Online learning center. Disconnect WD drive from USB port. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. Let try to run a system scan with Speed Up My PC to see any error, then you can do some other troubleshooting steps. This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. This WD Elements external hard drive is not working in a USB 3 port but works in USB 2 - What's going on? This article explains the message WD Security "Invalid password" message and what to do if the password is lost. You will also lose your partition table and you will need to create a new one (you can use fdisk and mkfs or other utilities to prepare and format the drive). I am very upset. After researching the issue, it appears that the Western Digital My Book drives use software called "WD Discovery" to lock and unlock the drive, though I could not find an option to disable the write protection. I used WD Hard drive for taking system back up. If you currently find yourself locked out of your WD external hard drive with no means of recuperating your password, do not panic. Acronis True Image for Western Digital. This is the second time I buy WD external drive. While the drive is connected to USB port, Press WinKey +R and then type devmgmt.msc on the RUN dialogue box. After a day it pops up again and can acces it (butt after a few hours it goes to sleep) if you touch it is still warm. Complete HELL!!! support.wdc.com It should show up but be unmounted. To disable the Virtual CD - If you are not running WD SmartWare and wish … But in the discovery software the drive itself shows up (with no information, just a generic WD My Book title and logo) and even asks me if I would like to do a Firmware upgrade (I have declined so far b/c I don’t know what’s wrong). Problem can be solve easily if you are lucky. What else can be done? It turns out if you run the “WD Security” application rather than the “WD Unlock Drive” that comes on the drive once encrypted, remove the Auto Unlock option then put it back on again it sorts out the problem :o) Hopefully this helps out someone else! Actually WD Support didnt help enough. There are some very simple solutions that you can implement to unlock your drive and reset your password.This tutorial will walk you through three different scenarios by which you can regain access to your external hard drive. They said what they must say. Search to open Device Manager look for your drive listed under disk drives. Search to open Manager! Right click on the RUN dialogue box asking me to `` connect a SMART card '' to continue hard... I will keep working with you until it 's resolved request a replacement show... Be among the first to try the EdgeRover™ desktop APP Unlock software after a successful installation and specify password... 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