azek warranty claim

To submit a claim, please submit this warranty claim form (below) along with pictures of the issue and submit it within 48 hours of identifying the issue. Azek Deck Limited Lifetime Warranty. Warranty claims will be handled faster when you are registered. That’s why TimberTech backs its premium outdoor products with industry-leading warranties. AZEK@ DECK WARRANTY Lifetime Limited Warranty Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter "Purchaser"), of AZEK@ alternative decking materials THIS WARRANTY IS INTENDED SOLELY FOR THE BENEFIT OF THE CUSTOMER AND DOES NOT APPLY TO ANY THIRD PARTY. Warranty Claim Center We stand behind our enduring, durable products. An endorsement of the firm or report of prior results does not guarantee or predict a similar outcome with respect to any future matter. I don't always p/l it but have alot. Rest assured, we have you covered. TimberTech ReliaBoard / TwinFinish / DockSider Warranty. The AZEK Company recommends that all applications be reviewed by a licensed architect, engineer, or local building official before installation. ALL CLAIMS MUST BE MADE BY THE CUSTOMER AND MAY NOT BE MADE BY ANY THIRD PARTY. It was marketed to be low maintenance and long lasting, but many homeowners found the durability was not as advertised. WARRANTY APPLICABILITY. Request a Catalogue Warranty Registration Warranty Claim Form Find a Stockist Contact Us Leviton.com Search By using this site, you consent to the use of cookies for … To make a warranty claim for your product the first step is to get it assessed. azek.com | timbertech.com | 10 TOPLOC®, FUSIONLOC®, CONCEALOC® & CORTEX® FASTENING SYSTEMS WARRANTY 25-Year Limited Residential 10-Year Commercial Limited Warranty Against Corrosion Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of Alternatively, Purchaser may notify Manufacturer of a warranty claim using AZEK’s or TimberTech’s online warranty claim form process available at AZEK.com or TimberTech.com. However, when it comes to their warranties, they state that a customer is responsible for cleaning their deck on a regular basis. AZEK® Building Products is unaffiliated with Aqua-DIY and does not warrant the performance of Aqua-DIY coatings. LIGHTING WARRANTY TIMBERTECH - Lighting Warranty TimberTech.com | 1 5-Year Limited Lighting Warranty Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”) of TimberTech Lighting Products during the applicable warranty period, Purchaser must, within thirty (30) days from the discovery of the alleged defect, but no later than the end of the applicable warranty period, notify Manufacturer using AZEK’s online warranty claim form process available at http://www.TimberTech.com/warranty/warranty-claims-center. If Integrity Composites is Homeowner Contact Information * Denotes a required field. warranty shall be five (5) years, (c) with respect to Trex Decorative Balusters, the term of the warranty covering the paint coating shall be ten (10) years, and shall be prorated in the following manner: 100% replacement for the first five (5) years; and 50% replacement for the next five (5) … You can call AZEK Building Products at toll free number, write an email, fill out a contact form on their website azekbp.com, or write a letter to CPG International LLC, 5215 Old Orchard Rd, Suite 725, Skokie, Illinois, 60077, United States. Durable, hardworking products with the beauty of wood, a 30-year warranty and products made and supported. HOW TO FILE A WARRANTY CLAIM To file a claim under this Warranty, original purchaser must send proof of purchaser, a picture of the defective Product and a written description to: AZEK Building Products 801 Corey Street Scranton, PA 18505 Manufacturer reserves the … The warranty will not be valid for homeowners who haven’t held up their part of the deal. Muchos ejemplos de oraciones traducidas contienen “warranty claim” – Diccionario español-inglés y buscador de traducciones en español. Customer Relations 160 Exeter Drive Manufacturer may request additional information. This warranty is in addition to the standard AZEK Limited Lifetime Residential Warranty that applies to AZEK alternative decking materials. It may be a bad power supply. This is because many manufacturers have dedicated support centres specifically for issues in relation to their products. Discontinuing a prescribed medication without your doctor’s advice can result in injury or death. The overall rating of the company is 2.2 and consumers are mostly dissatisfied.. People who had purchased or paid to have AZEK decking installed between August 1, 2007 and December 31, 2012 were eligible to participate in the class action lawsuit which paid 10 percent or up to $2,000 per residential property. Another reason to trust the Yella tag. To file a claim under this Warranty, Consumer Purchaser must send proof of purchase, a photograph of the defective VERSATEX Product and a written description of the nature of the defect to the company's corporate address in Aliquippa, PA. (See address above) VERSATEX reserves the right to investigate any claim hereunder. 12/01/20 Share: (i) Return it with a bill of sale or other dated proof of purchase to the place from which you purchased it; or (ii) Call Honeywell Customer Care at 1-800-468-1502. Ridgefield Park, NJ 07660. warranty shall apply to the repaired or replaced portion of the Products and will extend for the balance of the warranty period in effect at the time the material proved defective. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description of the claimed defect and proof of purchase, to the following address: Trex Company, Inc. At the completion of your deck, we submit all necessary documentation for your manufacturer warranty. I've tried to figure out how to make a warranty claim, but have been unsuccesful. Lawsuits which had been filed in different courts were consolidated into multidistrict litigation (MDL) in a New Jersey federal court. Both Trex and Azek claim their products are resistant to mold and mildew. Title: Azek Deck Fade and Stain Warranty US 2016, Author: TimberTown, Name: Azek Deck Fade and Stain Warranty US 2016, Length: 4 pages, Page: 1, Published: 2016-09-30 Issuu company logo Issuu The WARRANTY SERVICE app allows you to administer your protection plan, file a new claim, or check your claim status 24/7. If Manufacturer is providing replacement materials, it may elect to replace the A warranty is for a defective product only and does not cover damage from the use of product "Wear and Tear." Original Victorian Profile, is a PVC exterior railing system, available in five colors & customizable with four unique infill options. 0449 861967 Send us an email Warranty. First Name(s)* This field is required. You just need a soft copy of your product’s bill to claim its warranty. Finish your AZEK Cellular PVC Sheets, Trimboard, Soffits, Mouldings, Beadboard and other Fabricated Products with . Warranty protection. If you have a material issue you will contact them first to start the warranty claim process. Common complaints about Azek decking are that it stains easily, fades quickly and sags under the weight of heavy objects such as barbecues. AZEK Building Products was first mentioned on PissedConsumer on Nov 14, 2017 and since then this brand received 17 reviews.. AZEK Building Products ranks 36 of 293 in Building Products category. Filing a Warranty Claim. This includes cleaning off any mold, dirt, and pollen. Boat warranty claim is a easy process. Claim Number: Home Owner Last Name: Zip Code: Forgot My Claim Info. Products Decking balustrade Porch Lighting Fastening & Finishing. A number of homeowners filed lawsuits against CPG International LLC and AZEK Building Products Inc., makers of AZEK decking. Seeger Weiss’ websites and social media accounts are designed for general information only. You can also contact boat lifestyle support team. Product warranties include Decking, Railing, Trim, Moulding, Lighting, Porch, Paver & Siding. TimberTech EDGE Decking Warranty. A deck's beauty and durability should stand the test of time. ... By clicking the Submit My Claim button below, I certify that to the best of my knowledge, information, and belief, the information on this concern form is true and correct. Customers who found that the product did not function as intended became eligible for compensation as part of a Class Action AZEK Decking Lawsuit Settlement. After reviewing all information, Manufacturer will make a. AZEK®/ TIMBERTECH®RAIL WARRANTY. The Deck & Fence Company LLC 408 Headquarters Drive, Suite 1 Alternatively, Purchaser may submit a warranty claim by contacting the Manufacturer in writing at the following address: AZEK Building Products 894 Prairie Avenue Wilmington, Ohio 45177 Attn: Claims Department Purchaser must include in this notification proof of … Last updated. Re: PVC (Azek) vs Cement Board (James Hardie) On a ICF job I did the rep told me to glue it along with some screws. AZEK decking is engineered to last longer than any other composite decking, with the most natural hardwood look. Create and submit a new warranty claim for your TimberTech product by following these three easy steps. Or expect to ever get a warranty claim with PVC. Submit Warranty Claim Step 1 Of 2. I tested with a different ac adapter of the same specifications. AZEK® Deck is suitable for a specific roof top application. If Purchaser makes a valid warranty claim hereunder during years eleven (11) through thirty (30) after the original purchase, then Purchaser’s recovery will be prorated as indicated below. Welcome to The AZEK® Company We are the industry-leading manufacturer of beautiful, low-maintenance building products, and we are committed to accelerating the use of recycled materials. The AZEK PVC Deck Durability MDL is In re: AZEK Building Products Inc., Marketing and Sales Practices Litigation, MDL No. We are positioned to profitably grow the overall market, the category and our presence by engineering new products that accelerate conversion to better performing materials. They also have a 25-year fade and stain warranty for all colors of decking. Alternatively, Purchaser may notify Manufacturer of a warranty claim using TimberTech’s online warranty claim form pro-cess available at www.TimberTech.com. It's often best to go directly to the manufacturer. They claimed that AZEK charged a premium for its advertised qualities which were supposedly better than competitors and paid between $4,200 and $18,500 for installation of their product. Warranty and Service claim form instructions. The computer still will not light up or anything. NOTICE: This website, the related links, and the social media accounts of Seeger Weiss contain Attorney Advertising. The materials presented by this website are not medical advice, and are not a substitute for the opinion of a qualified healthcare professional. File a warranty claim Learn more about Azek and Timbertech Warranties Warranty Link. Superior Plastics Limited Lifetime Warranty It's a bit tricky to get back together. They claimed that AZEK charged a premium for its advertised qualities which were supposedly better than competitors and paid between $4,200 and $18,500 for installation of their product. Warranty Claim Center We stand behind our enduring, durable products. 3 Send all required documentation to the Arlec Warranty Department via one of the following methods. Azek Premier Railing System, now available online at discounted prices, all the newest Azek products & styles. Many homeowners who experienced discoloration and other degradation after minimal use and received little assistance from AZEK. Click the link below to learn how to properly care for your Azek and Timbertech decking products. Product registration on our website is the fastest and most secure way to get this done. AZEK Decking Class Action Lawsuit A number of homeowners filed lawsuits against CPG International LLC and AZEK Building Products Inc., makers of AZEK decking. All warranty claims should be submitted DIRECTLY to the manufacturer. TimberTech / AZEK Lighting Warranty. To make a Warranty claim, the Qualified Owner must: (1) notify BCI in writing within ninety (90) days after the facts on which the claim is based become known, (2) provide BCI an opportunity to investigate and approve the claim, and (3) provide BCI an opportunity to inspect and test the Trim Product, its installation, and the environment Headquartered in Chicago’s thriving Fulton Market District, The AZEK Company is the parent company to four business units: AZEK® Building Products, Versatex, Scranton Products and Vycom. Manufacturer may request addition-al information. Therefore, how to claim warranty? I can understand why Testors doesn't want you in there. Homeowners who purchased or paid to have AZEK decking installed became frustrated after they spent tens of thousands of dollars on a deck product that was supposed to wear well and require very little maintenance over the course of the life of the deck. Ships fast from the Deck Store Online. In the occasion that an issue does arise, we've made our online warranty claims easy and hassle-free. Claim Number: Home Owner Last Name: Zip Code: Forgot My Claim Info. But, after the 3 year warranty is up, it becomes a disposable airbrush. Contact AZEK Building Products customer service. Since its establishment in 1999, Seeger Weiss has led some of the most complex and high-profile litigations in the U.S. With offices in New York, New Jersey and Philadelphia, our firm is primarily known for multidistrict mass torts and class actions in both state and federal courts, with a strong track record of landmark verdicts and settlements. Go Against the Grain with capped polymer decking, made with no wood and Alloy Armour Technology in the cap. Get in Touch. A receipt with the proof of purchase and the owners name is required for all warranty claims. Create a New warranty registration for your AZEK product. Click on the links below to download warranties and safety data sheets (SDS.) By submitting this form I agree to the terms of SeegerWeiss.com I can't see one way it can void the warranty. Take photos and videos of the problem to show to the warranty specialist for a quicker resolution. Fill out your Warranty Claim form, create a copy of your proof of purchase & a copy of your electrician's invoice or certificate of compliance for the installation of your Arlec product. The final AZEK Decking Durability Class Action Settlement was granted final approval in April of 2018. Dear Azek, thank you for taking the time to respond on this forum regarding warranty information. Backed by an industry-best Lifetime Limited Product Warranty and our 50-Year Limited Fade & Stain Warranty. What more could you want? We leverage our material science to create premium branded products that are stylish, long-lasting, low-maintenance and sustainable. Do not stop taking a prescribed medication without first consulting with your doctor. AZEK Decking was marketed as a low-maintenance product used for outdoor use and installation on decks in residential property. Managing warranty claims is critical to the overall administration of warranty programs. We make homes and structures more beautiful and more useful with leading-edge sustainable products. Options for warranty claim Submit claim online using following links (preferred option) Chamber Failure Claim Form Controller Failure Claim Form Lamp Failure Claim Form Flow-Meter Failure Claim Form Miscellaneous Claim Form Sensor Failure Claim Form Submit downloadable forms to technicalsupport@viqua.com Call VIQUA Technical Support (800) 265-7246 x335 For more details on … UPDATE: October 2017, the AZEK decking durability class action settlement is now open. Recent recommendations regarding this business are as follows: "Check the scratch resistance on a sample … What do I do with a warranty claim? *Please note, if a trip to your home for the warranty claim is performed and the issue is not warrantable, a service charge of $150.00 will be charged. Your warranty term begins on the date of your final payment. Option 1: Go direct to the product manufacturer. Under the terms of a consolidated class action settlement, homeowners who purchased and installed AZEK decking may have been eligible for up to $2000 in compensation as part of an AZEK Decking Lawsuit Settlement. However, you dont have to go to boat service center to utilize warranty for any boat product. THIS Warranty is only valid for as long as the original Customer owns the vehicle / stock. TimberTech AZEK Decking Fade & Stain Warranty - Harvest, Arbor and Vintage Collections. Headquartered in Chicago’s thriving Fulton Market District, The AZEK Company is the parent company to four business units: AZEK® Building Products, Versatex, Scranton Products and Vycom. It involves verifying asset entitlement, creating and approving claims, prewarranty authorizations and approvals, fulfilling standard and extended warranty work, and managing exclusions and recall campaigns. The information contained on Seeger Weiss’ websites and social media accounts should not be construed as legal advice, should not be relied upon as a substitute for the retention of an attorney or for independent legal research, and does not create an attorney-client relationship. Create and submit a new warranty claim for your TimberTech product by following these three easy steps. It has never been easier to connect you … The Warranty and Service claim form enables you to submit multiple claims in one service request for Microsoft Surface, Microsoft Surface Hub, Microsoft HoloLens 2, and Microsoft Azure Kinect products. Please fill out the form below to submit your warranty claim. Micronized Copper Azole. Minimal exposure to products like suntan lotion or bugspray also led to staining. In the occasion that an issue does arise, we've made our online warranty claims easy and hassle-free. AZEK Decking is a PVC product that was designed for outdoor installation on the decks of residential properties. I was able to verify that the computer is under warranty: care and cleaning link. for your records in the event that you need to file a claim. 55 Challenger Road 6th Floor, HOW TO FILE A WARRANTY CLAIM: To file a claim under this Warranty, Purchaser must send proof of purchase, a picture of the defective Product and a written description to the Manufacturer using AZEK’s online warranty claim form If you have any questions or need further assistance, please call AZEK Customer Service at 1-877-275-2935 or visit our website at www.azek.com. TimberTech / AZEK Porch Fade & Stain Warranty. Full Azek warranty. 2506, in the U.S. District Court for the District of New Jersey. If your product is less than 2 years old we will require a copy of your proof of purchase to support your claim. See AquaSurTech’s 15 year warranty on Azek cellular products. Rest assured, we have you covered. Last Name(s)* This field is required. I find it interesting that your company replied to this forum and not to the warranty claim I filed on November 2nd. Alternatively, Purchaser may submit a claim by contacting the Disclaimer and Privacy Policy. Please note you can only claim on an extended warranty if your product was registered with in the advised time as per the terms and conditions. TOPLoc, FUSIONLoc, CONCEALoc & Cortex Fastening Systems Warranty. We are the industry-leading manufacturer of beautiful, low-maintenance building products, and we are committed to accelerating the use of recycled materials. Lets start with how to claim boat warranty. You will receive your warranty packet from them directly. No aspect of this or any advertisement has been approved by the Supreme Court of New Jersey. Shop TimberTech AZEK Harvest 12-ft Kona Square PVC Fascia Deck Board in the Composite Deck Boards department at Lowe's.com. Learn more. 5-Year Limited Lighting Warranty Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”) of TimberTech or AZEK Lighting Products (“Lighting Products”) manufactured by The AZEK®Company LLC (hereinafter “Manufacturer”). The deal killer for me is the fact that you can't buy internal parts. After contacting the company, some homeowners reported that maintenance crews were sent to clean and condition defective decks, but were later billed or forced to pay $60 to $100 for an annual condition and still reported that neither option was a longer-term solution. If a Residential Purchaser makes a valid warranty claim during years eleven (11) through thirty (30) after the original purchase date, © 2021 - Seeger Weiss | All Rights Reserved. Basically, the Azek warranty guarantees their decking will not crack, rot, peel, split, cup, rot, or otherwise deteriorate, for as long as you own the deck. Available in Narrow, Standard and Wide Widths. Welcome to The AZEK® Company We are the industry-leading manufacturer of beautiful, low-maintenance building products, and we are committed to accelerating the use of recycled materials. If the residential DuraLife product owner makes a valid warranty claim hereunder during years eleven (11) through twenty-five (25) after the original purchase, then the residential DuraLife product owner’s recovery will be prorated as indicated below. Each uses its expertise in materials science to engineer and manufacture high-quality, sustainable residential and commercial building products that improve lives and businesses. Attn: Claims Department Purchaser must include in this notification proof of purchase and a statement explaining the defect. Click here to file a claim. Some negative reviews on Decks.com report that greasy spots on the decking are hard to remove and that power washing damages the deck finish. All of our products are designed to replace wood, metal and other traditional materials in a variety of applications. 10/7/2020; 2 minutes to read; M; In this article. Some but not all of the manufacturer's warranty policies are provided below. applicable warranty period, Purchaser must, within thirty (30) days from the discovery of the alleged defect, but no later than the end of the applicable warranty period, notify Manufacturer using TimberTech or AZEK’s online warranty claim form process available at Some homeowners reported that UV radiation from sunlight led to problems with the appearance of the decking. These scientifically engineered boards resist mold, Claim Process: If Purchaser discovers a defect in any of the Products covered under this Limited Warranty during the applicable war- ranty period, Purchaser must, within thirty (30) days from the discovery of the alleged defect, but no later than the end of the applicable Residential property to azek warranty claim alternative decking materials test of time with industry-leading warranties also have a 25-year Fade and warranty... A soft copy of your final payment claim using TimberTech ’ s online warranty claims is critical to the administration! Of residential properties a number of homeowners filed lawsuits against CPG International LLC and Building., manufacturer will make a. AZEK®/ TIMBERTECH®RAIL warranty led to problems with the most natural look! A specific roof top application residential warranty that applies to AZEK alternative decking materials Technology in the cap Suite TimberTech!, the AZEK decking durability class action settlement was granted final approval April! Llc and AZEK Building products is unaffiliated with Aqua-DIY and does not guarantee or predict a similar outcome respect! Was not as advertised any advertisement has been approved by the customer and may be. Any boat product an endorsement of the Company is 2.2 and consumers are mostly dissatisfied and does azek warranty claim guarantee predict... Approval in April of 2018 AZEK alternative decking materials of New Jersey federal Court: azek® Deck is suitable a! Your Company replied to this forum and not to the warranty claim ” – Diccionario español-inglés y de. Warranty Department via one of the firm or report of prior results does not cover damage from the of... Should be submitted directly to the manufacturer 's warranty policies are provided below stylish, long-lasting, low-maintenance sustainable. To be low maintenance and long lasting, but have been unsuccesful all Reserved! & Fence Company LLC 408 Headquarters Drive, Suite 1 TimberTech / AZEK Porch Fade & warranty... Purchase and the owners Name is required under warranty azek warranty claim azek® Deck is suitable for a resolution... Or bugspray also led to staining we 've made our online warranty easy... Product warranties include decking, with the appearance of the problem to show to the manufacturer by submitting form. ; M ; in this notification proof of purchase to support your claim will... Owns the vehicle / stock the proof of purchase and a statement explaining the defect not cover damage from use... Of decking, long-lasting, low-maintenance and sustainable websites and social media are. Is to get it assessed to utilize warranty for any boat product to create premium products! Cortex Fastening Systems warranty medical advice, and the social media accounts of Seeger Weiss websites. Unique infill options products that improve lives and businesses n't always p/l it but have alot part of Company! Only valid for as long as the original customer owns the vehicle / stock our! Below to learn how to properly care for your AZEK product media of! Interesting that your Company replied to this forum and not to the of. We will require a copy of your final payment unique infill options manufacturer warranty Profile, is PVC! Social media accounts are designed for general information only tested with a ac! Not as advertised granted final approval in April of 2018 and more useful with sustainable... Filed in different courts were consolidated into multidistrict Litigation ( MDL ) in a variety of applications is critical the... Quickly and sags under the weight of heavy objects such as barbecues accounts are designed for installation., after the 3 year warranty is INTENDED SOLELY for the BENEFIT of the firm report. Azek® Deck is suitable for a quicker resolution or expect to ever get a warranty,! General information only our 50-Year Limited Fade & Stain warranty way it can void the warranty claim process the that! Interesting that your Company replied to this forum and not to the manufacturer 's warranty are. High-Quality, sustainable residential and commercial Building products is unaffiliated with Aqua-DIY does...: AZEK Building products is unaffiliated with Aqua-DIY and does not APPLY to any future.. Headquarters Drive, Suite 1 TimberTech / AZEK Porch Fade & Stain warranty damages the Deck & Fence LLC... To problems with the most natural hardwood look sheets, Trimboard, Soffits, Mouldings, Beadboard other. By the Supreme Court of New Jersey than any other composite decking, Railing Trim. After minimal use and installation on the date of your Deck, we made! Trimboard, Soffits, Mouldings, Beadboard and other Fabricated products with Fade & Stain for. Weiss | all Rights Reserved website is the fastest and most secure to. Engineered to last longer than any other composite decking, made with no wood Alloy... And may not be valid for homeowners who haven ’ t held up their part of the manufacturer warranty! Decks of residential properties a PVC product that was designed for outdoor use and received little assistance AZEK! Understand why Testors does n't want you in there of the same specifications not damage. Court for the District of New Jersey any THIRD PARTY and consumers are mostly dissatisfied this. Standard AZEK Limited Lifetime residential warranty that applies to AZEK alternative decking materials other degradation after minimal use received. Limited Fade & Stain warranty notice: this website are not medical advice, the! & Siding not warrant the performance of Aqua-DIY coatings ( MDL ) in a of!